ft 999 Privacy Policy
Your personal information matters to us. On this page, you'll find a full breakdown of how ft 999 collects, uses, and protects your data.
Last Updated: January 2026
About This Policy
Ft 999 maintains a reliable and transparent data protection policy for users in Bangladesh. This Privacy Policy explains what information we collect, why we collect it, and how your data is kept secure. It applies automatically whenever you use the ft 999 website or mobile platform. We believe your personal data belongs to you, and we handle it with the utmost care. If you have any questions about this policy, don't hesitate to reach out to our support team.
What Information We Collect
Account Information
During registration, we collect your name, date of birth, email address, and mobile number. National ID or passport details may be required for age verification and identity confirmation. Your password is stored in encrypted form to keep your account secure — we can never read your password directly or share it with any third party. All information provided during registration is used solely for account management and verification purposes.
Device & Browser Information
When you visit the site, your device's operating system, browser type, and screen resolution may be collected automatically. This information helps us improve the experience on both mobile and desktop. Your IP address is used for network security and geographic verification, playing an important role in confirming access from Bangladesh. All device-related data is used solely to improve platform performance.
Payment & Financial Information
Financial information provided through bKash, Nagad, Rocket, or bank transfer during deposits or withdrawals is processed through secure channels. We never store full payment card numbers or mobile banking PINs. Transaction history is retained solely for financial management, fraud prevention, and audit purposes. All transactions are completed in BDT, and a record of each transaction is visible in your account. Payment information is never shared for marketing purposes or with unauthorized third parties.
Usage Data
The games you play, how long you spend on the site, and which sections you visit most — this data helps us improve our services. Betting history, win/loss records, and bonus usage data are stored in your account. This information is also used for Responsible Gaming monitoring to help identify risky behavior early. By analyzing usage patterns, we tailor a more relevant experience for you. All usage data is stored on secure servers and linked to your personal identity.
Purpose of Data Use
Ft 999 uses your information only for specific, legitimate purposes. Our primary goal is to provide you with a safe, well-organized, and enjoyable online gaming experience. The main reasons we use your data are outlined in detail below.
- Account Management: Your information is required for registration, login, and account security. Personal data is used for two-factor authentication and identity verification.
- Payment Processing: Financial information is verified to process deposits and withdrawals securely. This data is essential for preventing fraudulent transactions.
- Customer Support: Account information is used to resolve issues and review complaints. This access is essential for providing fast and effective support.
- Responsible Gaming: Usage data is analyzed to detect unusual betting behavior. This information helps us apply limits or intervene when necessary.
- Legal Compliance: Certain information is retained to comply with applicable laws and regulations in Bangladesh. Data may be disclosed to regulatory authorities upon request.
- Service Improvement: By analyzing usage data, we identify opportunities to add new features and improve existing services. This is based solely on aggregated, anonymized data.
Data Storage & Security
Data Retention
We retain all your data for as long as your account remains active. After account closure, some information may be kept for a defined period to meet legal obligations. Financial transaction records are typically retained for five to seven years, as required under Bangladesh's financial regulations. Data that is no longer needed is securely deleted after the applicable retention period. If you submit an account deletion request, we will process it as promptly as possible.
Security Measures
Ft 999 protects your information using industry-standard SSL encryption. Our servers are secured by firewalls and anti-intrusion systems, and regular security audits are conducted. Sensitive data stored in our databases is kept in encrypted form to make unauthorized access completely impossible. Our staff can only access the information necessary for their specific roles, and all access is logged. If any suspicious activity is detected, we take immediate action and notify you if necessary.
Sharing Information with Third Parties
Ft 999 never sells your personal information or shares it with advertisers. However, limited data may be shared with trusted partners solely for service operations, and only under strict confidentiality agreements. Below is an outline of when and with whom your information may be shared.
Payment Processors
Financial information necessary to process transactions is shared with payment partners such as bKash, Nagad, Rocket, or banking partners. These partners follow their own security standards and use the data solely for payment processing. We ensure that these partners cannot use your information for any other purpose.
Legal Authority
Information may be disclosed to regulatory authorities if required by a court order, a lawful request from an investigative body, or applicable laws in Bangladesh. In such cases, we provide only what is specifically requested — nothing more. Where possible, we will notify you of any such disclosure.
Technology Provider
Trusted providers handling server hosting, cybersecurity, and technical maintenance may access limited data. These providers operate under strict data protection agreements and are not permitted to use your information independently.
What We Don't Do
We never sell or transfer your information to advertising companies, data brokers, or unknown third parties. Your data is not used in any marketing activity without your consent. This policy is a core part of our commitment to our users.
User Rights
Every registered user of ft 999 has a number of important rights regarding their personal data. We believe you should have full control over your own information. Your rights are detailed below.
Right to Access
You can log in to your account at any time to view the information we hold about you. For more detailed records, contact our support team and we'll provide everything you need.
Right to Rectification
If any of your information is incorrect, you can request a correction. Some details can be updated directly in your account profile, while more complex changes can be handled by our support team.
Right to Erasure
You may request deletion of your account and associated data. Certain information may need to be retained for a specified period due to legal obligations, but will be permanently deleted once that period expires.
To exercise any of these rights, contact our support team. We will typically process your request within 30 business days and keep you informed. All requests are handled free of charge — there are no additional fees.
Policy Changes & How to Contact Us
About Policy Changes
Ft 999 may update this Privacy Policy from time to time — particularly in response to legal changes, the addition of new services, or changes in business operations. For any significant updates, we will notify you via your registered email or mobile number. Changes take effect from the date they are published, and the "Last Updated" date at the top of the page will reflect this accordingly. We recommend checking this page regularly to stay informed about the latest policy. Continued use of the site after any changes constitutes your acceptance of the updated policy.
Contact Support
If you have any questions, concerns, or requests about this Privacy Policy, please contact our support team directly. Our team is available 24/7 and can assist you in Bengali. We are committed to responding transparently on all matters related to data protection. Your feedback and complaints help us improve our services, and we treat every message seriously. Email: support@ft999.click
Play Safe with ft 999
Your data is protected, your experience is secure. Join now and enjoy Bangladesh's leading online gaming platform.